FAQ

Getting Started with Evenuel

Q: Are you open to the public?

A: No, Evenuel is a wholesale business. We sell clothing in bulk to retailers and boutiques.

Q: How do I create an account?

A: To apply for a wholesale account, you will need a valid business license and tax ID number.

You can find the application form on our website or by contacting us directly. Once submitted,

your application will be reviewed within 3 business days.

Q: What are your minimum order requirements?

A: Our minimum order quantity (MOQ) is 1 pack. Eack pack consists of 6 units per style of the

same color. They are usually in a 2-2-2 (S-M-L) size breakdown.

Q: Do you offer discounts for larger orders?

A: Yes, we offer tiered discounts based on order volume. Please contact us for more information

about our discount structure.

Placing Your Order

Q: How can I browse your selection?

A: Once your wholesale account is approved, you will have access to our online showroom

where you can view our full product catalog, including high-resolution photos, size charts, and

detailed descriptions.

Q: What payment methods do you accept?

A: We accept all major credit cards, bank transfers, and ACH payments.

Q: How long does it take to receive my order?

A: Order processing typically takes 1-2 business days. Shipping times will vary depending on

your location and chosen method.

Products and Inventory

Q: What size range do your clothes come in?

A: Our styles come in S-M-L sizes. We unfortunately do not offer plus sizes.

Q: What if an item I want is out of stock?

A: New items are added frequently, and popular styles may sell out quickly. Please contact your

sales representative to inquire about restocking timelines.

Q: Do you offer custom designs or private label options?

A: Yes, We offer custom design and private label options. There will be a minimum of 120

pieces per style per color. Please contact us for more information.

Additional Information

Q: Do you have a showroom I can visit?

A: Yes, We have a showroom located at 1016 Towne Ave #103, Los Angeles, CA 90021. Please

Q: How can I contact customer service?

A: You can contact our customer service team by email at info@evenuel.com or by phone at

(213) 207-6848.

Q: Where can I find more information about your return policy and shipping costs?

A: Please refer to our Terms & Conditions page for detailed information on our return policy,

shipping costs, and other important terms.

We hope this FAQ has been helpful! If you have any further questions, please don't hesitate to