Return Policy

Return Policy

ALL SALES ARE MADE FINAL AFTER PURCHASE.

Returns are only accepted if the item is defective or damaged upon arrival or the incorrect style item was

shipped. Defective or damaged items will be accepted within 14 business days from the shipped date.

Defective or damaged returns will be issued an exchange for the same style item or for store credit. If 14

days have gone by since your item was shipped, unfortunately we cannot offer you an exchange or store

credit.

To be eligible for a return, your item must be unused and in the same condition that you received it. It

must also be in the original packaging and labels.

To complete your return, please send an email to info@evenuel.com with the following information:

Business Name

Invoice#

Style#

Color

Quantity

Reason for Return

Photo of Damaged Item(s)

Once your email is received and inspected, we will notify you that we have received your request for

return. We will also notify you of the approval or rejection of your return. Upon approval, you will

receive a confirmation with a Return Authorization (RA) number. The RA number must be written on the

original packing before shipping the package back. Please allow 10-15 business days for your return to

process. RETURNS WITHOUT AN RA NUMBER WILL NOT BE ACCEPTED.

Shipping

To return your product, you should mail your product to: 1016 Towne Ave. #103, Los Angeles, CA USA

90021

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.